IC-Potential conducts employee and customer surveys with a clear focus on identifying organizational development needs. Our mission is to help our clients reach their full potential!
For over 25 years, we’ve partnered with leading organizations to drive lasting improvements. Our SaaS platforms give you access to customized analyses, reports, and follow-up systems in real time.
The Gap methodology allows you to measure key issues across three dimensions:
- Expectations – How important is the issue?
- Experiences – How well is it fulfilled?
- Potential – What is the gap between importance and fulfillment?
The size of the gap reveals the improvement potential of each issue. This methodology gives organizations greater clarity, engagement, precision, and efficiency in their development efforts. IC-Potential transforms data into insights and insights into actions – laying the foundation for attractive, productive, and innovative workplaces.
In our latest customer satisfaction survey, we received our highest scores ever, 100% satisfied clients and a Net Promoter Score (NPS) of +71.
Our surveys deliver real-time data and powerful insights that engage both management and employees.
We cover the full employee journey:
- OnboardingPotential™ – Ensures a smooth and effective onboarding experience.
- HumanPotential™ – Measures engagement and identifies prioritized areas for improvement.
- ChangePotential™ – Tracks and supports follow-up efforts during change initiatives.
- ExitPotential™ – Analyzes the root causes behind employee turnover.
- Pulse Surveys – Deliver quick, real-time insights between larger surveys.
IC-Potential connects the entire journey from measurement to insight, prioritization, and action, all in real time.
