IC-Potential conducts customer and employee surveys with a focus on identifying organizational development needs. With our unique methodology, we help clients reach their full potential.
For 25 years, we have worked with leading clients to create lasting improvements. As early as the year 2000, we were pioneers in cloud services and launched our SaaS concept, providing our customers with access to customized analyses, reports, and real-time monitoring systems.
The Gap methodology allows you to measure key issues across three dimensions:
- Expectations – How important is the issue?important
- Experiences – How well is the issue addressed?
- Potential – What is the gap between importance and performance?
The size of the gap reveals the improvement potential of a given issue. This method provides organizations with greater clarity, engagement, precision, and efficiency in their development efforts. IC-Potential helps you turn data into insights and insights into actions, laying the foundation for creating attractive, productive, and innovative workplaces.
In our latest customer survey, we received our highest ratings ever, with 100% satisfied customers and an NPS score of +71.
