IC-Potential conducts customer and employee surveys focusing on identifying organizations' development needs. We want to help our customers achieve their full potential!
We are your personal partner who helps you to optimize the employee journey and the customer experience with tailor-made digital solutions. We can measure all parts of the employees' journey through the organization, from recruitment to departure. As well as increase your understanding of your customers' driving forces and needs.
Our unique method of analysis, the Gap method, measures questions from three dimensions which makes it easy to see which questions have the greatest need for improvement, also which questions that should be prioritized based on employees and customers' opinions.