Ragn-Sells signs framework agreement with the analysis and software company IC-Potential
Ragn-Sells has signed a framework agreement with the analysis and software company IC-Potential for the delivery of customer surveys, analysis systems and reports. The assignment includes quantitative customer surveys in seven companies in four countries.
Ragn-Sells has chosen IC-Potential's concept for customer surveys with the analysis software ClientPotential™ with the 3-dimensional gap methodology. The concept includes group, company, profile and benchmarking reports that provide support for identifying areas for improvement and enabling effective development of customer relationships.
- – With IC-Potential's clear gap methodology, we see what drives our customers and what should be prioritized to develop the customer relationship. With educational software, we can easily work independently and quickly tailor our own reports based on desired target group profiles. We get a good overview and benchmarking within the group as well as better opportunities to work efficiently and customer-oriented, says Carina Qvarngård, Group Manager for Ragn-Sells Go-to-Market function.
- – Ragn-Sells shows the way to a circular flow of materials and is an important role model for being able to achieve a more sustainable societal development. It feels both meaningful and inspiring to be able to develop business together with customers who drive the sustainability work of the future, says Marcos Jorge, founder and CEO of IC-Potential.
Briefly about the Ragn-Sells Group